FREE EXPRESS SHIPPING
We have tied up with all the major logistics partner to ensure we choose the most reliable for your order.
Free Express Shipping all over India -Yes, We provide free express shipping on all of orders, that means your order will be shipped on the same day if received before 2:00 PM.
The estimated delivery time is 2-5 business days or even earlier in some locations.
The above timelines are applicable for orders received before 2:00 p.m. (IST). For orders received after that, we try our best to dispatch on the same day, otherwise on the next business day.
Order received after 12:00 pm IST on Saturday’s will be shipped on Monday (next working day).
Actual delivery timelines could vary, usually based on the delivery address, availability of the consignee at the delivery address or for any reasons beyond our/delivery partner’s control.
At checkout, you can check for availability of service for your pincode, In case you can’t look up your pincode, please contact us and we will do our best to service your order.
For any information, please contact our customer care service at firstname.lastname@example.org or T: +91 9380000222
We do not ship internationally but In case you need to place an international order, please contact us at email@example.com or +91 9380000222 and we will do our best to find a way.
We provide free return pickups all over India (serviceable pincodes only). Incase you need to return the package, please log in to your account and generate a return request or contact us at firstname.lastname@example.org or +91 9380000222 And we will do the rest.
What to do after generating the pickup request - Please pack all products along with all packaging and tags inside the box and seal the box in the return polybag provided with each shipment.
We will only accept articles that are returned in their original packaging, are unused, unwashed and undamaged with all tags attached. We do a quality check on all returns and if a product is found to be used, stained, washed or without tags/packaging, we may not accept the returns and ship the product back to you.
The return packages are picked up within1-3 business days of generating a pickup request. Our delivery partner may call you to confirm your availability at the location. We request you to lookout for their calls as this will help in a expediting your return.
The return pickup for an order will be attempted thrice and in case of a non- handover of the package within 3 attempts, the request will be automatically cancelled by our delivery partner. In this case, please contact us at email@example.com or +919380000222 and we will do our best to resolve this.
Please do not include any other items in the return packages other than our shirts as it violates our return / refund policy and may not be accepted by our us. Also, we do not guarantee of shipping any other items sent along with our shirts back to you.
EXCHANGES, REFUNDS AND STORE CREDITS
The easiest way to return or exchange is to generate a request from our website. Registered customers need to sign in their account and go to "My Orders" under the "My account" menu. For guest order transactions, visit the Track Your Order page. You will need to enter your Order ID and the email address given in the order.
You may also call or write to us if you need any assistance.
Please note exchange to any other size of the same product is subject to availability. If you choose to order any other product, you will have to pay the extra amount incase the product chosen is at a higher retail price. In case the chosen product is at a lower retail price than the original that is being exchanged, we will refund the balance amount to you as store credit or bank transfer.
For all accepted returns, refunds are processed and should reflect in your credit card/debit card / wallet within 7-10 working days.
In case of COD orders, you will have to provide us with your bank details to transfer the refund amount to your bank. This will be done within 5-7 working days from the day we receive your bank details. NO Cash will be refunded in lieu of any returned product.
Freebies / Gift items (incase) included in your order by us will have to be returned along with the return order and you can not claim any refund amount against these free items.
We will not be able to cancel any orders once they have been collected by our delivery partner. If you wish to cancel the order post dispatch, we request you to refuse delivery. Incase of prepaid order, the refund,exchange will be processed once the package has been received by our warehouse.
We will not be able to redirect any orders to any other delivery address/city once the items have been dispatched from our warehouse
Order cut-off times are provided as guidelines only and are subject to a successful order verification by our order service team. We aim to dispatch all orders within 24 hours however it may take up to 72 hours in some cases. Estimated delivery times provided as guidelines only and commence from the date of dispatch.
Our delivery partner may ask for your signature at the time of delivery. In case you are not available, someone on your behalf can sign and take delivery. Please note however that you are responsible for all packages signed by anyone in lieu of you.
All of our packages are insured for the time they are in transit & until they are delivered to you. Our insurance companies only provide insurance cover on packages that are visibly damaged/opened before they are handed over to the customer/a recipient at the intended delivery address/picked up from our office location. Therefore, please do not accept any deliveries if the package(s) is damaged or the seal is broken or tampered with as you may be liable for such lost/damaged items.
We require a signature for any goods delivered at the intended delivery address or picked up from our location, whether by you/anyone specified by you (whether on the phone or in writing) at which point the responsibility for your purchased goods passes to you.
Evidence of a signature by anyone taking delivery at the intended delivery address, or pickup at our address by the person specified by you, is treated as evidence of successful delivery and fulfilment by us and transfer of responsibility thereof to you. This is applicable for all orders, including gift orders where the intended recipient and delivery address may be different from the purchaser.
For your convenience and security, we may ask you to specify (whether on the phone or in writing) a recipient who you may nominate for accepting delivery on your behalf. In such cases, we may not deliver your goods to any other person, unless instructed otherwise by you (whether in phone or in writing).
Please note, we do not verify the identity of the person accepting deliveries/pickups. Please note delivery to anyone at the intended delivery address or pickup by anyone claiming to be you/the person specified by you will constitute successful delivery and fulfilment by us.
"You", "Your" refers to the customer that has made the purchase on our site and/or made the payment for a purchase on our site.
"Intended delivery address" is defined as the "Ship To" delivery address specified in the order. This includes the "Ship To" delivery address provided for gift orders where the purchaser and intended recipient may be different people and at different addresses.
TAXES & DUTIES
All product prices displayed are inclusive of all taxes and duties.
DAMAGED PRODUCT RECEIVED??
Please inform our customer care department in the event any articles are delivered without tags. Please do not accept a delivery if the packaging is not properly sealed or is appeared to be tampered with.